The Commerce Index · 2025 Annual Review

The 2025 E-Commerce Collective

India's festive-to-year-end reset, in one report: ₹277.96B GMV, +67% order volume, returns down to 16.2%, and zero dead stock by December. Get the full PDF.

₹277.96BGMV in 2025 +67%order volume IndiaJan–Dec 2025
The Commerce Index · 2025

The 2025
E-Commerce Collective

INDIA · 2025 · PDF
HEADLINE FINDINGS

Four numbers that defined 2025

India's e-commerce year, drawn from real platform data. These are the topline figures every operator should know.

₹277.96B

total GMV across 2025, with value growing faster than volume.

+67%

order-volume growth year on year, held at 95% SLA reliability even at peak.

16.2%

overall return rate, down from 24.8%, a 40% improvement.

Zero

dead stock by December: a 100% liquidation milestone across the platform.

WHAT'S INSIDE

The full 2025 story, in data

  1. The shape of growth

    From festive spikes to a high-velocity plateau.

  2. The ₹278B calendar

    Quarterly GMV: why Q3 outran the festive quarter.

  3. The return revolution

    Returns cut to 16.2%, benchmarked by category.

  4. The marketplace multiverse

    Shopify, Flipkart, Meesho and Amazon by role.

  5. Geography of growth

    Metro anchors and the breakout heartland.

  6. Speed & inventory

    7.4h Click-to-Ship and zero dead stock, plus the 2026 playbook.

Preview · Quarterly GMV 2025 (₹B)
Q1Q2Q3Q4
Preview · Returns by category (Q4 2025)
Beauty 8%PC 14%Fash 26%Avg 16%
Methodology

Real orders, not a survey

This report is built from anonymised, aggregated operational data flowing through the EasyEcom platform across India, not a self-reported questionnaire. Figures reflect real order, return and fulfillment events over the full calendar year, January to December 2025. No individual brand is identifiable.

₹277.96BGMV measured
+67%order volume YoY
Jan–Dec2025, India
4 channels+ D2C benchmarked
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