Customer story · 3PL & fulfilment

Half again as many brands. Not one wrong order.

A 3PL growing its client roster and its warehouse network at the same time, with every client wanting its own challan format and its own packaging rules. Here is how it scaled without losing a single order to error.

QuickShiftQuickShift · Fulfilment, shipping, warehousing
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In their words
The film carries the detail. The numbers beside it only have to make you want to watch.
Name, Role — Company
54%
More brands served
100%
Order accuracy
67%
Faster B2B turnaround
54%
More monthly orders
54%
Growth in brands served
83%
Larger warehouse network
100%
Order accuracyheld through the growth
67%
Faster B2B turnaround72 hours to 24
33%
Faster order processing3 minutes to 2
About the brand

Growth without operational constraints.

QuickShift helps retail and eCommerce businesses simplify and scale their supply chains through a combination of fulfilment, shipping, warehousing and technology. It serves brands across marketplaces, D2C channels, retail networks and quick commerce, and its stated aim is a fulfilment ecosystem that lets brands grow without operational constraints. The constraint it ran into was its own: more clients, each with their own way of doing things, across more warehouses.

FulfilmentShippingWarehousingQuick commerce
The challenge

Every client, its own rules.

As QuickShift expanded, maintaining visibility, customisation and inventory control across many client workflows got harder with each brand added. Three problems in particular.

01

Packaging material, untracked

Packaging consumed per order was not tracked at order level, so visibility and control over a real cost were missing.

02

One challan does not fit all

Clients needed delivery challans in their own formats, and producing them was manual work that scaled with the client list.

03

B2B inventory assignment

Assigning inventory to B2B orders across clients and warehouses lacked a flexible, systematic method.

04

Speed at scale

Order processing that worked for a smaller network was the ceiling on a larger one.

The solution

One platform, every client’s way.

EasyEcom’s OMS and WMS gave QuickShift one platform that bends to each client rather than the other way round. This is the loop an order runs through.

Every client brand — website, marketplaces, B2B
EasyEcom — one platform, per-client rules
The warehouses — a network 83% larger
Step 01 · Every client brand

Order lands from any client brand

Website, marketplace and multi-client fulfilment orders arrive in one queue, for every brand QuickShift serves.

Scope: website · marketplace · multi-client
Click any step to jump
The impact

Scale, efficiency, speed, in their own numbers.

The performance snapshot from QuickShift’s case study: what changed as the client roster, the network and the volume all grew at once.

3 → 2 min
Order processing time
72h → 24h
B2B turnaround time
100%
Order accuracy, maintained through the growth
100%
Order routing efficiency
−13%
Returns
+54%
Monthly orders
+54%
Brands served
+83%
Warehouse network

EasyEcom has played a key role in helping us streamline inventory management, automate order processing, and optimize fulfillment operations across multiple sales channels. Together, we’ve been able to solve complex supply chain challenges for brands while building a more scalable and efficient fulfillment operation. We look forward to strengthening this partnership in the years ahead.

Anshul Goenka · Founder, QuickShift

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