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Manual processes at scale
Order processing that worked at one size was capping speed at the next, with people doing the work that rules should.
A pan-India 3PL running fulfilment for a growing roster of brands, across a warehouse network that was expanding faster than its processes. On EasyEcom it doubled monthly volume and moved B2C dispatch to same-day, without adding operations headcount. Name withheld at the client’s request.
video_yt and the frame follows the asset's own shape.The company is a full-stack eCommerce fulfilment and 3PL provider. It runs warehousing, shipping and multi-channel order fulfilment for retail and eCommerce brands across D2C, marketplace, quick-commerce and B2B operations, through a network of fulfilment centres across India. Its promise to those brands is flexibility and reliability as they grow. As the network and the client list both expanded, keeping that promise meant the processes underneath had to change.
Accuracy, speed and inventory control across a multi-warehouse, multi-brand network get harder with every client and every site added. Four problems compounded as the company scaled.
Order processing that worked at one size was capping speed at the next, with people doing the work that rules should.
Orders did not reliably go to the right fulfilment centre, which meant slower turnaround and avoidable cancellations.
Keeping inventory correct for many brands across many warehouses at once is the hard problem of 3PL. It was being done by hand.
A quarter of serviceable pincodes were out of reach, a B2C order took a day to leave, and a B2B transfer took three.
EasyEcom’s OMS and WMS centralised inventory, warehouse and order management across every client and every fulfilment centre. The loop below is what runs the network now.
An order for any client brand, from a website, a marketplace or a B2B stock transfer, arrives in one queue. Multi-client is the default, not a workaround.
The performance snapshot from the company’s own case study. Every line is the previous figure and the current one, recorded while monthly volume doubled.
This slot holds an attributed quote once written sign-off is in hand. It ships empty rather than paraphrased.
Multi-client, multi-warehouse operations on one platform, with client-wise inventory segregation.
Solutions for 3PLs →Rule-based order routing and warehouse allocation across every client and every fulfilment centre.
Explore EasyOMS →Scan-based picking, packing and cycle counts, real-time sync across sites, and digital records that close audits faster.
Explore EasyWMS →See what an operating system for commerce does for a brand your size. A scoping call returns a projection built on your actual numbers.