Smarter Serial Swapping at the B2C Packaging Station

Precision at the packing bench is what keeps your customer satisfaction high and your returns low. We’ve tightened the logic within the B2C Packaging Station to ensure that when you swap a serial number during packing, it strictly adheres to your pre-defined allocation rules.

In the past, serial numbers could be swapped during the packaging process without a secondary check against allocation logic. This update introduces a validation layer: if you scan a serial that wasn't originally assigned to the order, the system instantly verifies if that serial is actually eligible for the order. A swap only occurs if the new serial meets all your specific allocation conditions, ensuring your inventory records remain 100% accurate.

Why it matters:

• Eliminates Packing Errors: Prevents the wrong serial numbers from being shipped out against an order.
• Maintains Logic Consistency: Ensures that the rules you set for inventory allocation are honored all the way through to the final scan.
• Automated Compliance: You no longer need to worry about manual oversights during high-pressure packing hours; the system does the checking for you.

Key Enhancement: Serial swaps at the B2C packing station are now auto-validated against your specific allocation rules.

• Zero Errors: The system blocks ineligible serials instantly—if it doesn’t match your rules, it doesn’t ship.
• Locked-In Logic: Your pre-defined inventory strategy is enforced automatically at the final scan.
• Total Accuracy: Ensures the physical item in the box always matches your digital record and compliance needs.

Need help or have questions?

Get in touch with our customer support via the helpdesk or write to us at care@easyecom.io.
You can also connect directly with our product support team using the live chat on your dashboard.

Support Timings:
IST: 9 a.m.–7 p.m. (Weekdays), 9 a.m.–5 p.m. (Sat–Sun)
EST: 9 a.m.–6 p.m. (All days)

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