Enterprise & custom

Your quote is built from your operation.

There's no enterprise price list, because there's no enterprise average. Your number comes from what you actually run: order volume, warehouses, SKUs, the systems you need us to talk to, and the work we do for you. Here's exactly what moves it, what's included, and what isn't.

Monthly billing · no lock-in Service levels stated up front SOC 2 · ISO 27001 · GDPR · VAPT 455+ integrations available

Build your scope, see what drives the number.

We won't invent a price on a web page, but we can show you exactly which factors shape your quote. Set your operation below and take the summary straight into a call.

Monthly order volume120,000
Warehouses / fulfillment nodes4
Active SKUs
What else do you need?
ERP / EDI integration
SAP, Oracle, NetSuite · retail EDI partners
EasyReco: reconciliation
Priced separately · payouts, fees, returns
EasyVMS: video proof
Priced separately · dispute & return-fraud evidence
Assigned engineer & custom builds
Scoped add-on · bespoke workflows on paper
What moves your number

Seven things decide an enterprise quote.

No hidden maths. These are the only levers, and you can see every one of them coming.

01

Order volume

The primary driver. Price scales with throughput, and the cost per order falls as your volume climbs, not the reverse.

02

Warehouses & nodes

Every fulfillment node adds routing, inventory segregation and bin-level accuracy work. Stores and dark stores count too.

03

SKU depth

Catalog size drives inventory sync load: especially with serialized items, batches or expiry tracking in play.

04

Systems we integrate

455+ standard integrations are available, billed per connection you use. ERP (SAP, Oracle, NetSuite) and retail EDI are enterprise-grade connections.

05

Modules you switch on

EasyReco and EasyVMS are priced separately, because they only earn their keep past real payout or returns volume.

06

Custom work

Bespoke workflows and an assigned engineer are scoped and quoted on paper. Never bundled in silently.

07

Service-level tier

The <60s sync and 99.7% bin-accuracy SLAs are Enterprise-grade, scoped and confirmed with you during onboarding.

No surprises

What's in the number — and what's quoted separately.

The most common complaint in enterprise software is discovering the price wasn't the price. So here's the line, drawn in public.

Included in Enterprise

In your subscription

  • Unlimited SKUs & sales channels
  • Customizable user roles & permissions
  • ERP integration: SAP, Oracle, NetSuite
  • EDI integration for retail & big-box partners
  • Item-level barcoding, FEFO & expiry tracking
  • Full open API access
  • Dedicated success team
  • The <60s sync & 99.7% accuracy SLAs
  • Multi-entity & multi-currency invoicing
Quoted separately

Priced on top

  • EasyReco — payment & return reconciliation
  • EasyVMS — order-linked video proof
  • Assigned engineer — dedicated to your account
  • Custom builds — bespoke workflows, scoped on paper
  • Users — billed per seat
  • Warehouses — by plan, added as you grow
  • Integrations: 455+ available, billed per connection used

We'll tell you when a module is worth switching on, and when your volume doesn't justify it yet. Reconciliation and video proof pay for themselves at scale, not before it.

The service levels we run to

Real numbers, stated plainly.

Most vendors bury performance numbers in a marketing deck. We'd rather state ours: inventory sync across every channel in under 60 seconds, and 99.7% bin-level accuracy, scoped and confirmed during onboarding. Billing stays monthly, so we re-earn the relationship every month, and you keep the right to leave.

<60s
Inventory-sync SLA, every channel
99.7%
Bin-level inventory accuracy
10M
Daily orders load-tested: your peak is not our first
See the full enterprise capability & security story →

Service-level details are scoped and confirmed during onboarding.

The path to a number

How an enterprise quote actually gets made.

No drip campaign, no six-week discovery theatre. Five steps, and you can bring procurement in from step one.

Operations walkthrough

We map what you run today: channels, nodes, SKUs, the systems and the mess.

~45 min

Scoped proposal

A written scope and number, itemized: subscription, modules, custom work.

2–3 days

Security & procurement

SOC 2, ISO, GDPR, VAPT, DPA and your security questionnaire: handled in parallel.

In parallel

Contract

MSA and DPA, monthly billing, service levels included. No multi-year lock-in.

Your legal's pace

Onboarding

About 10 weeks for a standard rollout, with the first channel live within ~72 hours. ERP, EDI and custom workflows run 12–16 weeks, scoped separately.

~10 weeks
Commercial terms

The fine print, in large print.

Monthly billing

Billed monthly, cancel anytime. No multi-year lock-in required to get enterprise terms.

Move up or down

Scale the plan as your volume moves — in either direction — without re-implementing.

Multi-entity & currency

Operations across 12+ countries, invoiced to the entity and currency your finance team needs.

Procurement-ready

MSA, DPA, subprocessor list, POs and security review: the paperwork your buyer needs.

One contract vs four

The cheapest line item isn't the lowest cost.

Enterprise buyers rarely compare us to one product. They compare us to a stack they've stitched together. That stack has costs that never show up on any quote.

Four vendors, stitched

The assembled stack

  • Four subscriptions, four renewals, four price rises
  • Integration build & upkeep between every system
  • Four security reviews and four DPAs for procurement
  • Inventory truth split across systems that disagree
  • Finger-pointing when an order breaks between them
  • Nobody owns the seam. It breaks between them
One operating system

EasyEcom

  • OMS, WMS, reconciliation and video proof in one contract
  • One inventory truth, synced in under 60 seconds
  • One security review, one MSA, one DPA
  • One dedicated team that owns the whole flow
  • Service levels that span the whole flow, not just a module
  • One number to defend to your CFO
FAQ

Enterprise pricing questions.

How is enterprise pricing calculated?
Your quote is built from what you run: monthly order volume (the primary driver), number of warehouses and fulfillment nodes, active SKU count, users, the systems we integrate with (ERP and EDI are enterprise-grade connections), any modules you switch on, and any custom work. Cost per order falls as volume rises. We confirm the number after a short operations walkthrough: usually within two to three days.
Why don't you publish enterprise prices?
Because there's no enterprise average. A brand shipping 80,000 orders from two warehouses and a 3PL running 40 clients across nine nodes have almost nothing in common except the plan name. Publishing a number would mean publishing one that's wrong for nearly everyone. Instead we've published the drivers: every lever that moves your quote is listed above.
What's included versus what costs extra?
Included: unlimited SKUs and sales channels, customizable roles, ERP (SAP, Oracle, NetSuite) and EDI integration, item-level barcoding, FEFO and expiry tracking, full API access, a dedicated success team, and the <60s sync and 99.7% bin-accuracy service levels. Quoted separately: users (per seat), warehouses (by plan), the integrations you connect (455+ available, billed per connection used), EasyReco (reconciliation), EasyVMS (video proof), and an assigned engineer for custom builds.
Is there a minimum contract or lock-in?
No. Enterprise is billed monthly and you can cancel at any time. You don't have to sign a multi-year deal to get enterprise terms or the service levels. Monthly billing is deliberate. It means we re-earn the relationship every month rather than relying on a contract to hold you.
What service levels come with Enterprise?
Our service levels, stated plainly: inventory sync across every channel in under 60 seconds, and 99.7% bin-level inventory accuracy. Support runs to response SLAs too: first response within 15 minutes, P0 incidents worked in 45 minutes–2 hours, P1 in 1–2 business days, and P2 requests scoped with an ETA inside two weeks. Exact terms are scoped and confirmed during onboarding, and billing stays monthly. We re-earn the relationship every month rather than relying on a contract to hold you.
Do you charge for implementation and onboarding?
A standard rollout reaches go-live in about 10 weeks and is scoped with your quote, so you see it before you sign. Enterprise rollouts involving ERP integration, EDI partners, data migration or custom workflows are scoped separately: the variable is your complexity, not a hidden fee schedule.
Can we get a dedicated engineer?
Yes. Every Enterprise account gets a dedicated success team as standard. If you need an engineer assigned to your account for bespoke customizations, we scope that work and quote it as an add-on, on paper. The commitment is explicit on both sides.
How do you handle security review and procurement?
We're SOC 2, ISO 27001, GDPR and VAPT covered, and we run security review in parallel with commercial scoping rather than after it. We'll complete your security questionnaire, provide the subprocessor list, sign an MSA and DPA, and invoice the entity and currency your finance team needs across 12+ countries. See the enterprise security detail.

Bring us your operation. We'll bring the number.

A 45-minute walkthrough of what you actually run, and a written, itemized scope within a few days.