Upgraded Shipway Integration: Track Shipway Order Fulfillment Status and Cancellation Updates

To further ensure you can easily track order status and share updates with your customers, the system now records following order tracking statuses: 

Also, EasyEcom will send direct updates to Shipway in case an order assigned to Shipway is canceled in the system.

This will help you ensure the carrier partner doesn’t come for order pick up for canceled orders and prevent dispatching canceled orders. 

In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io for any queries. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to 7 p.m IST. on weekdays, from 9 a.m.– 5 p.m. on weekends and 9 a.m to 6 p.m. EST for non-Indian sellers. 

Happy seamless selling!

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