New Feature: Validating Customer Phone Number Before Creating Shipment

Sometimes users may not record the complete phone number in the system. In such cases, the carrier partner can not cross-check the availability of the customer before delivering the package, thereby increasing the probability of order returns. 

To help you combat this, EasyEcom will now validate the customer’s phone number and ensure that the complete phone number is recorded in the system before creating the shipment. 

Reduced Return to Origin (RTO) will help you avoid the extra expenditure involved in fulfilling RTO orders. 

In case of any queries, get in touch with our customer support via our helpdesk or write to us at care@easyecom.io  for any queries. You can also talk to our product support executive directly via the live chat feature available on the dashboard, from 9 a.m. to- 7 p.m. on weekdays and from 9 a.m.– 5 p.m. on weekends.

Happy seamless selling!

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