We are looking to hire a highly motivated, well-spoken Key Account Manager who can help EasyEcom in key account management and customer retention. As a Key Account Manager, your daily job would involve developing relationships with clients and ensuring their expectations are being met.
EasyEcom is the operating system for eCommerce. One platform unifies order management, warehouse management and financial reconciliation, so brands, retailers and 3PLs can run their entire fulfillment and finance operation without stitching a dozen tools together. From the first marketplace order to the reconciled payout, EasyEcom keeps inventory accurate, orders moving and the books tied out.
Founded in 2015 and headquartered in Bengaluru, with offices in Delhi, Atlanta and Dubai, EasyEcom connects marketplaces, carriers, storefronts, ERPs and accounting systems worldwide.
1,800+
Brands and 3PLs
12+
Countries
455+
Integrations
5.1B+
Orders processed
Key Contributions
Developing effective work relationships with key clients based on mutual trust and respect.
Developing & implementing strategic plans to manage and grow accounts.
Resolving the issues and complaints of key clients promptly.
Understanding the business needs of key accounts and providing them with an effective solution.
Managing communication between the key accounts and internal teams (Support Team, Sales Team, Tech Team) to develop solutions.
Identifying opportunities for improvement and proposing new tools & processes.